State of the art analysis

I decided to get inspiration from a country famous for their trains - Switzerland.
Why do people love Swiss trains? They're always on time. It's also incredibly easy to go by train in Switzerland since they have a fabulous app, SBB Mobile (top reviews from both andrioid- and iPhone users).

SBB Mobile is a very extensive application so i'm going to focus on what seemed like the most important subjects according to the interviewees.

Delays-
SBB mobile gives you live updates on delays, and if a delay affects your planned journey it gives you a notification. You can also set up a profile with your most visited stations and you will get notifications if something happens that affect them.

Crowds-
SBB-Mobile has the usual information about timetables and you can find your fastest route in much the same way as in the LL application. But SBB combines this with information about how much people are on/is expected to be on the trains. They do this simply and effectively by showing different numbers of little stick-men next to the connection.

Connactions-
Another feature that the SL-application doesn't have is information about all the different stations. You can search on any station and everyone has it's own page. On this page you can find much of the information people mentioned missing in the interviews.
Information about connections from the station other then by train (including parking spaces, bike renting and "carsharing")
Station plan (!!) which several interviewees asked for, that shows all the different exits from the station and which one is best to take depending on where you're going.
It also has information about stores, restaurants and pharmacies nearby which I thought was pretty nice but is probably not relevant for a commuter in Stockholm.

What's most interesting about the SBB application is that it is far easier to handle than the SL-app despite containing so much more information. It has a simple design, everything is divided in categories and "themes" and the buttons has explanatory pictures. It's easy to use as simply a route planner (like the SL app), but it is also easy to customize it by building on your profile and adding preferences.